Our rich experience as packaging service providers, coupled with our thorough expertise in the field of software development, enables us to provide customers with optimum support.

Of signal importance for software systems is to achieve a smooth launched in the corporate environment. This cuts back on in-house costs and ensures acceptance by users, thus providing the appropriate platform for achieving set targets.

Just as vital as a smooth launch is the precise formulation of user requirements. Busy co-workers in specialist teams normally have neither the time (after completion of pressing everyday tasks) nor the experience to formulate their requirements in terms of software functionality on their own. IT development projects thus run the risk of exposure to a lack of user acceptance or that the software solutions put in place will only be able to meet requirements after a later, additional effort of fine-tuning.

In a standard launch process, we provide support via

• Analysis of existing workflows and data structure
• The raising of target and performance specifications
• Process modeling

Executed at an early stage of the launch process, the involvement of users via concrete application examples from their everyday task is key in testing subsequent usability.

As regards validation, the support we can provide is targeted at:

• Definition of documents and listing of procedural commands required to satisfy GMP guidelines
• Raising a validation plan
• Risk analysis and review of the relevance of business processes in terms of GMP
• Raising of test planning and protocols for:
  • IQ according to the installation plan and system manual
  • OQ according to business process description and risk analysis
  • PQ according to target specification